Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

Personal Information

• Name, email address, phone number, and company name
• Business information and project requirements
• Payment and billing information
• Communications and correspondence with us

Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, time spent, and referring websites
• Cookies and similar tracking technologies
• Usage patterns and interaction data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to inquiries and provide customer support
• Send marketing communications (with your consent)
• Analyze usage patterns and optimize user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

Service Providers

We share information with service providers who run parts of the website and our services for us:

• Vercel, which hosts the website and processes the forms
• Resend, which delivers the emails sent from the contact, project and partnership forms
• Brevo, which keeps the newsletter list if you subscribe
• Google, for spam protection on the forms (reCAPTCHA), for measuring our Google Ads, and for the map on the contact page if you choose to load it
• Payment processors such as Stripe, when an invoice is paid online

When you submit a form, the email domain you enter is checked to see whether it can receive mail. That check runs on our own server, and the address is not sent to a separate verification service.

Legal Requirements

We may disclose information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of rights, property, or safety
• Prevention of fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you interact with our website
• Improve website performance and user experience
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (HTTPS) and at rest with our hosting providers
• Access to submitted information limited to what is needed to answer you
• Access controls and authentication on the accounts that hold it

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal, tax, and accounting requirements
• Resolve disputes and enforce our agreements
• Maintain business records and audit trails

When information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Deletion

• Request correction of inaccurate information
• Request deletion of your personal information

Marketing Communications

• Opt-out of marketing emails via unsubscribe links
• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at info@stratagem-systems.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications (for material changes)

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: